Shipping + Returns
 

You will receive an e-mail containing your Tracking Number once your package has been shipped.

All orders are processed Monday - Friday within 24-48 hours of order placement date.

Shipping.

Currently we partner with FedEx and all shipping costs are automatically calculated by FedEx at checkout.

We are not responsible for shipping delays that are out of our control. Such delays may be due to inclement weather and or holidays. 

All packages will require a signature upon delivery so please make sure you or someone is available to accept and sign for your package.

If you need to make any changes to your address or delivery options and order has been processed and already shipped, please visit the FedEx website for further assistance. Be sure to have your tracking number for confirmation.

We are unable to ship to P.O. boxes or Military APO/FPO addresses.

Returns.

Returns will be accepted within 15 calendar days from the date of delivery of your online order.

Please make sure the item you are returning is in its original unworn condition as well as in its original packaging (storage bags/ pouches, shoe boxes for footwear) and with all labels and tags attached.

All returns must be accompanied by a Return Authorization Number (RA). You can obtain an RA by contacting us.

For your convenience, we will send you a prepaid shipping return label once you contact us regarding returning your order. Be sure to pack item(s) securely in the original product packaging and include all paperwork including the RA number provided to you. Before sending your return shipment, please remove all extra labels from the outside of the package.

If you choose not to use the prepaid return shipping label, you are welcome to use a postal carrier of your choosing and at your own cost. Please send the return package to the following address:

R3FORM Returns
417 S Hill Street, Suite 202
Los Angeles, CA 90013

You are responsible for your item until we receive it, so we recommend that you use a trusted recorded delivery service. We cannot accept any C.O.D.

Exchanged items will only be dispatched once returned goods have been received and undergone quality checks. Exchanges are subject to product availability at the time of return.

All items that are discounted or labeled as SALE items including items sold in the Sample Closet section of this website are final sale. No returns or refunds are accepted.

R3FORM reserves the right to refuse the return of any merchandise that does not meet the criteria set forth herein. In such instances, R3FORM will send the product(s) back at the customer’s expense.

Refunds will only be issued in the same form as payment and shipping costs are non-refundable.

For multiple product orders, we kindly ask that the merchandise be returned in one consolidated package.