Shipping + Returns
You will receive an e-mail containing your Tracking Number once your package has been shipped. from our U.S. distribution center. Currently we offer the following shipping options:
Free Ground (for orders over $100)- Delivery in 3-6 business days.
Ground ($5)- Delivery in 3-6 business days.
2 Day ($25)- Delivery in 2-3 business days. Signature required.
Next Day ($35)- Delivery on next business day. Orders must be placed before 1pm PST. Excludes holidays and weekends. Orders placed after 1pm PST on Friday or on Weekends will be delivered on Tuesday of the next week. Signature required.
For International shipping please contact Customer Care for rates and more information.
HOLIDAY SHIPPING SCHEDULE
Orders placed by the below dates have guaranteed delivery by December 24th.
Ground - Dec 14th 12noon PST
2 Day - Dec 20th 12noon PST
Next Day - Dec 21st 12noon PST
We are not responsible for shipping delays that are out of our control. Such delays may be due to inclement weather and or holidays.
If you decide not to keep an item you ordered online you can return it for a refund or exchange within 30 days of delivery. Please email Customer Care to request a return authorization number (RA) as you will need to include this with your return. Please note that returns cannot be accepted without this RA number.
Please make sure the item you are returning is in perfect condition and in its original packaging, including all labels and tags, the dustbag or presentation box (footwear).
All returns should be accompanied by the original invoice and the returns section on the reverse of the delivery note must be completed.
You are responsible for your item until we receive it, so we recommend that you use a trusted recorded delivery service.
Exchanged items will only be dispatched once returned goods have undergone quality checks. Exchanges are subject to product availability at the time of return.
Please send any returns to:
417 S Hill Street, Suite 202
Los Angeles, CA 90013